Still answering booking messages at 11pm
- Today
- Guests message at night. Ignore them and they leave; answer them and you never clock off.
- With RunBoss
- Guests pick their own slot and confirm it themselves. You read the results in the morning.
RUNBOSS · STORE OPERATIONS
You don't have to watch the store
It runs itself
Bookings, ordering, payments, scheduling, support — customers do all of it inside LINE. You see the whole store from one phone. Works for restaurants and salons.
On the App Store · iPhone and iPad
WHY SWITCH
An owner's day gets stuck
on these three things
New staff need three days to learn the system
- Today
- A POS, a booking book and a ledger — every new hire means teaching all three again.
- With RunBoss
- Customers use LINE. Staff use one app. No training course required.
Guests eat once and vanish
- Today
- You don't know who came, or who's worth inviting back.
- With RunBoss
- Every order files a contact and a history, and the system follows up on its own.
OWNER SIDE
One phone
the whole store
These are real screens from the RunBoss owner app, not mockups. It doesn't matter where you are.
01
Open the app, see today's takings
Revenue, orders, bookings and covers on one screen. No going back to the office to reconcile.
02
Orders arrive on their own — you just confirm
Orders placed in LINE land straight in the app, with live kitchen status. Front and back of house stop shouting.
03
AI answers the questions you answer daily
Opening hours, parking, pets — the AI answers the way you would, and checks with you when it isn't sure.
04
Who's on, who's off, all on one page
Set the rota once. Staff check it themselves instead of messaging you.
CUSTOMER SIDE
Your customers
only need LINE
No app to download, no account to create, no password to remember. Once they add your official account, booking, ordering and paying all happen in the chat — which is exactly why you don't have to babysit it.
Book a table or an appointment
Pick a party size and a slot, hit send, get a confirmation.
Browse the menu or services
A visual menu with clear prices. No more sending photos to answer 'how much is this?'
Pay online
LINE Pay, card, or in person — without ever leaving the chat.
Reminders and win-backs
A nudge before they arrive, a follow-up after they leave. Sent on schedule, not from memory.
IN STORE
The iPad on the counter
is the command deck
The phone is for you when you're out. The tablet that stays in the store is for everyone in it.
Mount one in the kitchen — tickets order themselves, nobody shouts
Look up at the counter and see today's numbers
Full-screen mode so nothing gets tapped by accident
NOT A DECK
RunBoss
This is a product
you can download right now
The RunBoss owner app is live on the App Store for iPhone and iPad. Install it, see what the interface actually looks like, then decide whether it's worth a conversation.
Approved and publishediPhone and iPadDark mode supported
PRICING
The prices are right here
no need to ask
The monthly fee is fixed — no revenue share, no per-order cut. Setup is one-off and covers data migration, store configuration, AI training and on-site training; sign an annual contract and it comes off.
SOLO / STALL
Lite
Just starting out — get bookings and contacts under control
Setup (one-off)
NT$ 0
Monthly
NT$ 1,980/mo
Setup: free self-serve; NT$4,980 if we do it for you
- Online bookings with an automatic reminder 24h before
- Ordering and treatment booking in LINE, nothing to download
- Member list + spend history
- New orders pushed to the owner in LINE
- In-person payments recorded
★ MOST POPULAR
Standard
One store with staff — where nine in ten shops start
Setup (one-off)
NT$ 19,800
Monthly
NT$ 4,980/mo
Setup: free on an annual contract
- Everything in Lite
- AI support, 1,000 replies/mo, answering around the clock
- Member segments + automatic win-back messages
- Deposits taken at booking to stop no-shows
- LINE Pay
- Kitchen display (KDS) + operations board
- Owner app with live push for new orders and bookings
HIGH VOLUME / FULL DATA
Pro
Take payment online, get your reports written for you
Setup (one-off)
NT$ 39,800
Monthly
NT$ 8,980/mo
Setup: half price on an annual contract
- Everything in Standard
- Card payments online (via ECPay)
- AI support, 3,000 replies/mo
- Orders / bookings pushed to your existing system by webhook
- AI monthly report + staff performance
- 15 staff accounts + priority support
AI replies beyond your plan's allowance are NT$0.5 each — nothing at all in a month you stay under. LINE charges for its own Official Account messages; we help you pick the cheapest plan.
WHERE WE SIT
We don't replace
what you already use
RunBoss covers how customers find you and how they come back. The two work best side by side.
| What the customer does | iCHEF / Kelala | RunBoss |
|---|---|---|
| Finds you, wants to book | — | Your LINE account is the front door |
| Books online, gets confirmed | Partial | Auto-confirm + auto-reminder |
| Orders and pays in store | Their strength | Supported, but not the point |
| Kitchen and floor stay in sync | Yes | iPad command deck |
| You know who they were | — | Filed automatically per order |
| They come back | — | Automated win-back messages |
PAYMENTS
Taking payment
without you wrestling the gateway
Application, configuration, testing and integration are on us. All you provide is your business paperwork.
READY TO USE綠界 ECPayLINE PayOther gatewaysintegration assessed on request
Application and approval
Which form, which documents, why review is stuck — we walk it with you. This part takes the longest, and it shouldn't take your time.
Setup and testing
Keys, callback URLs, test orders — we configure all of it and put a real charge through to confirm the money lands before handing it over.
Payments post themselves
Every payment attaches to its order and shows up in the app. No reconciling line by line in the gateway's own dashboard.
It runs on your own merchant account — the money goes straight to you. We never touch it and take no cut. Gateway fees are between you and them.
Common questions
Can I try it first?
The owner app is on the App Store — download it and see the interface for yourself. The full system needs a LINE official account to run, and we handle that setup with you. One call is usually enough to work out which plan fits.
How long does setup take?
One to two weeks once we have your details. Most of that is LINE's own account application and verification, which is on their clock, not ours.
I already have a POS. Do I have to replace it?
No. RunBoss covers how customers find you and come back, which is a different job from taking payment at the counter. The Pro plan pushes each order and booking straight into the system you already use over a signed webhook, so nobody types it twice.
Is it the same system for salons and restaurants?
Same core, different interface. Restaurants see tables and kitchen tickets; salons see stylists, requests and commission. It isn't two products and you don't have to choose.
What does the monthly fee cover? Any hidden costs?
The monthly fee covers the system, your AI allowance, updates and support. Two things sit outside it: AI replies past your allowance at NT$0.5 each (nothing if you stay under), and LINE's own Official Account message charges. We'll estimate both with you before you sign.
Who owns the data? What if I stop using it?
You do. Orders and spend history export to CSV straight from the admin; ask us and we hand you the full contact list as a file. Nothing is locked in.
NEXT STEP
Fifteen minutes
to see if it fits
No pitch. We work out what's actually stuck in your store and whether RunBoss solves it — and if it doesn't, I'll say so.