Can I try it first?+
The owner app is on the App Store — download it and see the interface for yourself. The full system needs a LINE official account to run, and we handle that setup with you. One call is usually enough to work out which plan fits.
How long does setup take?+
One to two weeks once we have your details. Most of that is LINE's own account application and verification, which is on their clock, not ours.
I already have a POS. Do I have to replace it?+
No. RunBoss covers how customers find you and come back, which is a different job from taking payment at the counter. The Pro plan pushes each order and booking straight into the system you already use over a signed webhook, so nobody types it twice.
Is it the same system for salons and restaurants?+
Same core, different interface. Restaurants see tables and kitchen tickets; salons see stylists, requests and commission. It isn't two products and you don't have to choose.
What does the monthly fee cover? Any hidden costs?+
The monthly fee covers the system, your AI allowance, updates and support. Two things sit outside it: AI replies past your allowance at NT$0.5 each (nothing if you stay under), and LINE's own Official Account message charges. We'll estimate both with you before you sign.
Who owns the data? What if I stop using it?+
You do. Orders and spend history export to CSV straight from the admin; ask us and we hand you the full contact list as a file. Nothing is locked in.